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XenCheats Privacy
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Privacy Policy

Your data, explained simply.

Last updated: June 27, 2026. This policy covers what we collect, why, and how you can control it.

What we collect

When you create an account or make a purchase, we collect your email address, payment information (processed securely by third-party providers), and order history. We also store support messages you send through the live desk to provide better help. We do not sell or share your personal data with third parties for marketing.

How we use it

Your email is used for account access and order confirmations. Payment details are handled entirely by our payment processors and never stored on our servers. Support conversations help us improve our service and respond to your questions faster.

Cookies & storage

We use essential cookies and browser storage to keep you signed in and remember your session. We do not use tracking cookies, analytics pixels, or third-party advertising scripts.

Data retention

Account data and order history are kept as long as your account is active. Support messages are retained to improve our service. You can request deletion of your account and associated data by contacting us through the live desk.

Third-party services

We use trusted third-party providers for payment processing, authentication, and data storage. Each provider has its own privacy policy governing how they handle your data.

Your rights

You can access, update, or delete your account information at any time from your account page. To request a full data export or deletion, contact us through the support desk and we'll handle it promptly.

Contact

Questions about this policy? Reach out through the live desk or join our Discord.